If you have Windows 8 (or 8.1) and need to reset your
computer (by reset I mean wipe it out and start fresh
with the factory default settings) but you have
forgotten your password, follow these steps:
- Turn on the computer and wait until you get to
the login screen.
- Press and hold the [SHIFT] key and select the
option to restart.
- Follow the prompts in the recovery menu.
- Note: Only the full reset option will work with
no password. To refresh (keep your files) you will
still need your password.
- The reset process will erase ALL your personal
data and the computer will reset to factory
defaults. Use this info with caution.